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Hey guys, great discussion!
Esp. like the topic of complaining. I agree with you totally. If you complain about how hard a job is, or about challenges that pop up, you will be making your client’s experience with you a negative one.
It’s professional to keep your complaints to yourself, and just solve the problem. You are hired to solve their problems and to provide a service. Make it APPEAR effortless to your client, so they have good experience working with you.
PS: Thanks for the mention and link to my blog!
ReplyWonderFULL offering as usual…presented with humor, warmth and friendliness. Very accessible.
Thank you.
I was read this and tried to look for the flip side. A transcript would be nice, since I’m deaf and don’t have access to audio — but hope this helps anyway:
The Seven Sure Fire Ways to Stay in Business.
Tell the Truth
Give a Positive Message
Focus on the Present
Be Concise
Strive for the Best Quality
Make Your Mistakes Fuel for Change
Keep Going
Do, Now!
Hello Adrean,
Thank you for sharing your flip side list with us and adding your jing to our jang : )
I’m having the audio transcribed as I write this. I feel it’s that important. Should be done in the next couple of days.
Thank you for sharing your thought with us.
ReplyMaria, thanks for sharing your valuable wisdom and experience. We always love hearing from you. You my dear are a success in every sense of the word. On a separate note: Dang you and Drew travel a lot! I hate you guys : )
ReplyAnother fantastic podcast guys! I know I took down a lot of notes on this one.
ReplyAlicia, great to hear. Hell, we made the post and I would do well to listen to it myself once a week. Thanks for being part of our community.
ReplyHello everyone,
I’m an artist from the uk (I know this mainly from my student loan depts..) I’ve drawn and painted single mindedly for as long as I can remember,and I have a skill set that I will stand by, but I am haveing real trouble making the leap into paying the bills with the skills (pardon the rhyme if you don’t like it…I do.)
I’m working on a website at the moment, I have about 15 or so pieces that I’m tweaking but more or less happy with putting forward as a representation of my styles (not many I know but i Stored my uni work in my parents house and found them in a puddle in the back garage.
I know two talented writers who like my work and want to work with me,and that with one of them especally is comming along, I have 3 long poems that he wants illustrarions for. but they can’t pay me because they are as yet un-published.
I don’t want to sound like it’s all about the money but, I have nightmares where angry people are asking to speak to the manager because they’re fries are cold and, I realise they mean me!
in short I am unknown, with no reputation and apprehensive. If a kick up the arse is what I need, I’ll be happy to shine your shoe first
regards
Andrew